For Support Coordinators & SIL providers.
We work in partnership with support coordinators and SIL providers to match the right participant to the right home. Here's how we make it easy.
Support Coordinators
We respond to every referral within one business day with a property shortlist matched to your participant's design category, location and timeframe — or with a clear "not yet" and what we'd need.
- 1-business-day response to referrals
- Clear vacancy briefs & photo packs
- Tour coordination on your timetable
- Transparent SDA enrolment status on every property
- Direct line to the housing manager — not a generic inbox
SIL Providers
Indus Ability does not deliver SIL — which means we're a genuine partner, not a competitor. We work with the SIL provider chosen by the participant and design the operational relationship to suit both parties.
- Clear separation of SDA and SIL roles
- Co-designed operating protocols per property
- Maintenance and reactive response SLAs
- Joint participant on-boarding & settling-in
- Open-book on housemate matching
A simple, respectful way of working.
1. Brief us
Share the participant's design category, suburbs of interest, budget context and timeframe.
2. Shortlist
We come back with available and upcoming properties — including realistic move-in dates.
3. Tour & tenant
Tour, decide, sign — then we hand off operations cleanly to the chosen SIL provider.
Make a referral.
Send us a short brief and we'll respond within one business day with a shortlist or a clear next step.